View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0000023 | Remository | General | public | 2023-10-22 23:32 | 2023-10-24 13:49 |
Reporter | sandi | Assigned To | admin | ||
Priority | normal | Severity | major | Reproducibility | always |
Status | resolved | Resolution | fixed | ||
Summary | 0000023: I tried to RATE the USER POINTS download - but it goes to PAGE NOT FOUND | ||||
Description | I tried to RATE the USER POINTS download - but it goes to PAGE NOT FOUND | ||||
Steps To Reproduce | GO TO https://remository.com/downloads/A-Place-for-User-Points/User-Points-4.0.3/ in File Rating Box, select EXCELLENT CLICK the RATE button: It goes to this page: https://remository.com/downloads/706/func,fileinfo/ which states "The requested page can't be found." note: "Error: 404" appears in the tab of the browser for that page. | ||||
Tags | No tags attached. | ||||
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OH NO, I clicked on "ASK A QUESTION" (under SUPPORT on right side)... and it also was PAGE NOT FOUND. woops! there may be other links that don't work on that page, i am guessing. page: https://remository.com/downloads/A-Place-for-User-Points/ |
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This was a bug in Remository. I have fixed it for the Remository site, and will issue a new version of Remository soon. I cannot reproduce a "page not found" on "Ask a question". It tells you to log in if not already done. If logged in, it offers a form to complete. |
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The RATING issue is fixed. good job. However, I still get the Page not found when clicking ASK A QUESTION - but the tab says ERROR: 403. yet the URL looks right. please see attached screenshot. I am logged in for sure, b-t-w. |
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I have found the cause of this now. If you are logged in as Remository Observer, the Q&A extension is configured that you cannot ask questions - you need a paid subscription. But it should handle this in a user friendly way, which it does not. I don't much like the Q&A extension - it looked good in screenshots but I don't much like the way it works in practice. Also it was expensive (around $150) so I haven't renewed the support. I think the best answer is to get rid of it. I'm thinking of replacing it with a FAQ extension since someone pointed me to the old FAQ for Alpha User Points (which could be migrated into a new FAQ extension). The existing FAQ is OK, but too restricted to cover Remository and User Points effectively. |
Date Modified | Username | Field | Change |
---|---|---|---|
2023-10-22 23:32 | sandi | New Issue | |
2023-10-22 23:32 | sandi | Status | new => assigned |
2023-10-22 23:32 | sandi | Assigned To | => admin |
2023-10-22 23:42 | sandi | Note Added: 0000012 | |
2023-10-23 17:13 | admin | Status | assigned => resolved |
2023-10-23 17:13 | admin | Resolution | open => fixed |
2023-10-23 17:13 | admin | Note Added: 0000014 | |
2023-10-24 04:28 | sandi | Note Added: 0000016 | |
2023-10-24 04:28 | sandi | File Added: screenshot-pagenotfound.JPG | |
2023-10-24 04:31 | sandi | Note Edited: 0000016 | |
2023-10-24 13:49 | admin | Note Added: 0000019 |